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Cancellation Policy

BOOKING POLICY 1. Booking Window: - Clients can book consultations up to 30 days in advance. - The minimum booking notice is 48 hours prior to the scheduled consultation time. 2. Full Payment at Booking: - Full payment is required at the time of booking for all consultations. This ensures the appointment is confirmed and reserved. - Payments can be made through our secure online payment system via PayPal. Further payment options will be made available in the near future. 3. Booking Confirmation: - Once full payment is received, clients will receive an automatic confirmation email or SMS with the consultation details and a payment receipt. - Clients will receive an email or SMS reminder 24 hours before the scheduled consultation. CANCELLATION POLICY 1. Cancellation Notice: - Cancellations must be made at least 24 hours before the scheduled consultation to receive a partial refund of 50% of the paid amount. - Cancellations made less than 24 hours before the scheduled time will not be refunded. 2. No-Shows: - If a client fails to attend their scheduled consultation without prior notice, they will forfeit the full payment and will not be eligible for rescheduling. 3. Rescheduling: - Clients may reschedule their consultation once without penalty if they notify us at least 24 hours before the scheduled appointment. - Rescheduling within 24 hours of the original appointment is subject to a 50% fee of the consultation cost. WAITLIST POLICY 1. Waitlist Access: - If all available consultation slots are booked, clients can opt to join the waitlist for the next available time slot. - Clients will be notified via email or text if an appointment becomes available due to cancellations or changes. 2. Waitlist Priority: - Waitlist offers will be extended on a first-come, first-served basis. - Clients will have 48 hours to accept the offer before it is extended to the next client on the list.

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