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For Canadian organizations, introducing AI into HR is therefore more than a technology decision. It is a business, workforce and governance decision that can affect employees, candidates, leaders and the organization as a whole.

AI is making it easier for more people and organizations to build applications, automations and workflows. But creating something that works is only the beginning. This article explores what happens after the build, including repeatability, maintenance, documentation, changing technology, internal capability and external expertise, and what it takes to turn an AI-enabled solution into something a business can depend on.

How Structured Interviews Help Organizations Make Better Hiring Decisions